Shipping policy

Shipping Policy

1. Shipping Locations
We currently offer shipping within India. Unfortunately, we do not ship internationally at this time. If you're outside our shipping areas, please check back soon as we are working on expanding our delivery services.

2. Processing Time
Orders are processed within 1-3 business days. We will send you an email confirmation once your order has been shipped.

3. Shipping Methods and Fees
We offer a variety of shipping options depending on your location:

Shipping is charged at a flat rate of ₹100 on all orders below ₹999. Orders of ₹999 and above are eligible for free shipping. Please note that shipping charges are non-refundable.

4. Free Shipping
Enjoy free standard shipping on orders over Rs. 999.00

5. Minimum Order Value: ₹499 for all orders

6. Delivery Times
Delivery times vary depending on your location, but we aim to deliver all orders within 7 days. Please note that delivery times may be affected by factors such as weather, high demand, and postal carrier delays.

7. Packaging
We take great care in packaging your order to ensure it reaches you in perfect condition. All products are packed securely.

8. Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor your shipment. You can track your package on our website.

9. Missing or Damaged Items
If you receive a damaged or incorrect item, please contact our customer support team at uttamsweetsbikaner@gmail.com or +91 8764300011. We will review the issue and resolve it to the best of our ability.

10. Return & Refunds
We do not accept returns. Please check more under Return & Refund Policy.

11. Delivery Issues
If there are any issues with the delivery (e.g., wrong address or failed delivery), please contact our customer service team immediately so we can assist you.